Refund policy

REFUND POLICY

No Returns on Food Products

Due to health and safety regulations, we do not accept returns or exchanges on our seasonings, sauces, or other food products once they have been shipped.

Damaged or Defective Items

If your order arrives damaged, defective, or with a compromised seal, please contact us within 7 days of delivery at [your email]. We will require photos of the damaged item and packaging. We will promptly send a replacement or issue a full refund at our discretion.

Cookbook Returns

Physical cookbooks may be returned within 30 days if they arrive damaged. Cookbooks must be in new, unused condition. Digital cookbooks are non-refundable.

Wrong or Missing Items

If you receive the wrong item or your order is missing items, please contact us within 7 days and we will send the correct items at no additional charge.

Customer Satisfaction

We stand behind the quality of our products. If you have any concerns about product quality, please reach out to us at [your email] and we'll work with you to make it right.

Contact Us

For any questions about returns or refunds, email us at ChefSonny@gooderthanamug.com